Customer Service

When it comes to business, few things are as frustrating as poor customer service. No one wants to deal with a company that is unresponsive, can't tell you the status of your project or, worst of all, misses deadlines.

At Interstate Specialty Products, we understand. That's why we've always placed the customer first during our 45+ years in operation. We make it easy to do business with us — because that's the kind of experience you deserve.

Central to Our Culture
A firm commitment to customer service is ingrained in our culture. Each morning, we meet to get an update on all of our ongoing projects. As a result, our entire team knows exactly what's going on with every single project. It's a total team approach to customer service.

When you call ISP, one of our dedicated customer service professionals will speak with you. Our team is friendly, knowledgeable and experienced. Whatever information you need, they'll get it to you fast.

Need a quote? In most cases, we can give you a 24-hour turnaround, so you can make a decision and keep your project moving. Our fully integrated software system speeds up this process. So, too, does our quotation and materials research team, which has the know-how and resources to provide competitive quotes.

Customer Collaboration a Priority
Our customer service is further enhanced by our emphasis on collaborating with customers. We think of these relationships as partnerships. That is, we work closely with you to define your challenges, requirements and goals. Arming ourselves with this knowledge helps us deliver exactly what you need, on time and on budget.

And with ISP, you'll receive the attention of gasketing and die cutting experts who truly know what they're doing. So you can count on not only great customer service, but also effective, profit-making solutions.

Questions? Need a quote? Contact ISP